Having worked with these sales tools in my own business and helping my clients integrate these sales tools  into their own habits, I sometimes take it for granted that everyone knows about them.  These should not just be tribal knowledge and I hope these help you in your own selling efforts to the markets you are targeting.

Jigsaw is a user-generated database that is continually updated by its members.  It gives you the name, title, postal and email addresses and direct-dial phone numbers for individual contacts you can’t find directly.  This allows you to find the direct contact information for decisions makers you are targeting without going through the gatekeeper and wondering if you message is even being received.

InfoUSA is a sales tool available with just a library card through your library system.  Not only is this tool useful for finding information on your target customers, but it also give you a list of management names, their competitors, and their SIC and NAICS codes to be able to download searches for even more target customers that may not appear on other search tools.

MyBrainShark is a website that allows you create a voice-enriched multimedia presentation or podcast.  It also makes it easier for you to record your PowerPoint presentation for online display purposes.  This allows the market to view and hear your message and learn from your expertise 24/7.

FirefoxSuperSearch is like the the”Swiss Army Knife” of search engines. It allows users to perform web searches, people searches, reverse lookups, public records searches, due diligence and background research, using over 160 of the internet’s best search engines.  This allows you to learn a lot about your prospects and customers before you engage with them.

Google Analytics generates detailed statistics about the visitors to your website. It can track visitors from all referrers, including search engines, display advertising, pay-per-click networks, email marketing and digital collateral such as links within PDF documents or other downloads.   This will help you identify how your website is connecting with in your market and help you identify what content you need to change.

Xobni is a free add-on to Microsoft Outlook that turns it from an email system into a powerful sales tool. It creates another window in outlook that displays a profile of whoever sent you the currently highlighted email by grabbing that person’s photo and telephone number from LinkedIn, Facebook, or several other social networking sites. It also shows a string of communications that you’ve had with that person. If you use outlook, this is the easiest way to start “social selling” using all of the social media tools.

Hoovers is a database of companies and other organizations, which includes top level data on financials, strategies, competitors, key executives, market dynamics, and so forth. It’s built on a database of information on more than 30 million corporations and organizations, and more than 35 million people. This is a great place to learn about a customer or a competitor, without having to dig through the SEC reports.

Zoho CRM is a Customer Relationship Management tool that has all the features you’d expect in a world-class CRM product, including marketing campaigns, lead management, sales pipeline, forecasts, etc.  This will allow you to keep track of all of your opportunities and activities in one location and you can even have up to 3 people on the same system before you have to pay for it.  I have 3 clients using this currently as their first CRM tool and it works great for a sales management function.

Demandbase Stream is a nice little sales tool that works like a news ticker displaying information across the desktop about which businesses are visiting your Web site, along with their interests, and contact details for the most appropriate decision makers to contact for follow up. You can also flag existing customers, prospects, partners, and competitors, so that you’re aware when they’re doing something on your website.  This helps you act fast when someone is interested in what you have to offer.

Super Pages has proven useful for search for companies that are typically hard to find because they do not “fit” into a specific market segment.  You are able to search for companies in specific geographic areas using key words of the service they may offer.

LinkedIn continues to be a valuable sales tool for business development as more and more companies are joining and senior leadership begins to adopt it as a tool themselves.  Although they have removed some of the features since going public like Events and Answers, you can generate plenty of activity with a target audience by posting useful information to help your network or take part in discussions within the groups you belong to.  Make sure you join 50 groups that are relevant to your expertise, industry, and interests to get the most reach.  Chances are, if I do not know something, my network or fellow group members do and I get an answer very quickly.

Evernote is a great way to keep your projects and to-do list organized.  You can access it through both a desktop and your mobile device to add activities and make new notes when you think about them so you do not forget about them

Xmind is a mind mapping tool that helps you visualize strategic plans, build organizational charts, develop fish bone diagrams for processes, and even can be used to map a potential website site map.  This is a great tool for those of us who are more visual learners.

Please feel free to contact me if you need any help with these or just want my library card number.